Hello, my name is Terry. And
I'm a recovering shoplifter. I'm also a recovering
employee theft addict. I don't know if I'd call
myself a recovering "kleptomaniac" because
kleptomania is a pretty rare condition and I don't
meet all its criteria. But here I am--and here we
are--15 years after I started C.A.S.A.
(Cleptomaniacs And Shoplifters Anonymous) in
Southfield, Michigan in September 1992. I'd like
to share a bit about C.A.S.A.'s history as well as
a bit of my own.
There's a lot I'd like to
say and could say but, in essence, I want to thank
myself for beginning my recovery journey in 1990
and for starting C.A.S.A. because it, more than
anything, gave me my life. It's hard to say what
my life would be like if I hadn't started the
group—and showed up year after year. I got some
therapy prior to starting C.A.S.A.--which was
helpful—but the group gave me a mission and a
purpose which led to all kinds of other people and
opportunities who have impacted me greatly.
Some of you know my story or parts of it.
I won't go into much detail here—you can read
about that in my books. But I will say that
from the age of about 15-25, I struggled mightily
with chronic shoplifting and, to a lesser degree,
various forms of employee theft. By the time I hit
my bottom in 1990, I was in the middle of law
school and on the verge of my second (and,
hopefully, last) arrest. I was also contemplating
suicide. It was not a pretty picture. Finally, I
knew I needed to ask for help.
Through 9 months of therapy
in 1990 I began to realize why I was stealing and
that, in fact, I had become addicted to "getting
something for nothing" as a way of battling back
my deep feelings of loss, hurt, anger, stress,
feelings of over-obligation and life being unfair.
I looked for a group like C.A.S.A. and none
existed. I did find a local support group in early
1991 called S.O.S.—Secular Organization for
Sobriety. There was an article in the paper about
this group and, while its emphasis was more on
recovery from drugs and alcohol, it also was open
to recovering co-dependents. During my therapy, I
had discovered I fit qualified for that as
well.
I continued to go to S.O.S.
meetings once or twice a week until 1994. I shared
openly about my shoplifting issues and the group
didn't seem to judge me even though I was a bit of
the odd duck there. The format was fairly loose.
They didn't use the 12 Steps or invoke religion or
even spirituality per se. But somehow, it seemed
to work for me—just showing up and talking and
listening and learning and growing. I made some
good friends along the way. I felt proud of my
progress in stopping stealing and several members
of the group encouraged me to start my own group
for people with theft issues. I thought about
it but I chose to lay low for a bit. After
all, I was a newly practicing attorney who'd just
been narrowly approved for licensure despite
having two shoplifting convictions on my record. I
didn't want to take this gift for granted.
Funny, though, how fate
often has other plans for us. By mid 1992 I was
finishing a local 12-week personal growth course
called "Self-Expression and Leadership." I
enrolled in it because it was the fourth and final
prong of some earlier work I had done that year.
As it turned out, the primary focus of the course
was for each of us to create an event or project
in our community for which we had some
passion or sense of commitment. I
remember scratching my head and thinking: "what am
I passionate about?" Then, like the proverbial
lighting bolt, I thought: "I'm passionate about my
recovery right now. And it would be great if there
was a group in my community and I could go to and
others could attend to get well." C.A.S.A. was
born in thought. I chose the name C.A.S.A.
(Cleptomaniacs And Shoplifters Anonymous) and
intentionally misspelled the "kleptomania" because
I wanted the acronym "casa" which means "home" in
Spanish. As in, "mi casa es su casa" ("my house is
your house").
Then came the fear. Can I do
it? How do I do it? What if someone finds out
about me? What if nobody comes? I pushed
through this and created a strategy to launch the
group in September 1992. I secured a weekly day
and time at the church where S.O.S. meetings were
held. I thank the church for trusting me and
believing in me. I created flyers and began
posting them here and there around town and mailed
them to local courts. I tried to get a local
newspaper article about the group but was
initially unsuccessful. And then I showed up that
first Wednesday and waited. And waited...
And waited. September
passed. October passed. I started to get nervous
and began calling the courts to see if they were
going to refer anybody to the group. One of my
first calls was to the same court where I'd last
been prosecuted two years before. The probation
officer told me: "Yeah, I remember seeing that
flyer. We thought it was a hoax! A group for
kleptomaniacs and shoplifters? And there was no
name or phone number on it." I felt so defeated
and frustrated. The only saving grace was that she
connected me with a local therapist who had done a
presentation at their court the year before on
shoplifting and anger. I called him up and met
with him to seek his advice on starting the group.
I connected immediately with him and saw him for
therapy over the next two years. He was a mentor
to me until his untimely death in 1994.
... November passed! For 13
straight weeks I showed up and played the piano at
the church waiting for someone, anyone to show.
Finally, in mid-December, a man walked through the
door. I don't even remember how he heard about the
group, but we had our first meeting. Around the
same time, a reporter from the Detroit Free Press
contacted me to write an article on our group and
how shoplifting increases during the holiday
season. That was my first interview and I wanted
to remain totally anonymous. No photo. No name.
The reporter called me "Rudolph."
The article was published on
December 26, 1992. People began to trickle in
afterwards. What a journey it's been since.
C.A.S.A. continued to grow
steadily over the next few years. Most of our
members were--and always have been--court-ordered.
We had three members in particular, David N., Fran
S. (rest-in-peace), and Sandra J. who came to
C.A.S.A, in 1993, 1994, and 1995 respectively and
who helped provide some early and needed
co-leadership. In the old days, our weekly
meetings ran from 7-10pm and, on occasion, went
past 11pm for those who stayed. Back in the day,
our format was much looser, with more crosstalk
and questions and no specific time limit for
sharing. There were some complaints as you can
imagine. C.A.S.A. averaged about 15 members per
meeting. One night we had 25!
In the Fall 1995, I moved to
Ann Arbor to pursue my Masters in Social Work at
U-M. I'd end up living there until 2000 when I
moved to Southfield. I left C.A.S.A. in the
capable hands of David, Fran, Sandra and others.
Occasionally, I'd attend the group when I could. I
started a C.A.S.A. group in Ann Arbor that ran
from 1995 through 1998. The courts had promised me
they'd refer people and I posted flyers and did
community television spots fairly regularly. But,
for whatever reasons, we rarely had more than a
few people attend. Eventually, I got burned out
and folded the group.
1997 was a banner year:
I landed my first job as a therapist--at an
intensive outpatient chemical dependency clinic. I
started my first website: http://www.kleptomaniacsanonymous.com/
. And I completed a first rough draft
manuscript of my book "Something for Nothing:
Shoplifting Addiction & Recovery." Soon
afterwards, I received an offer
to publish my book but I didn't feel
comfortable with the project: they wanted the
whole book to be just about me—nobody else's
stories, no exercises, no statistics, no self-help
explanations. Frankly, I thought I could land a
better publisher and better deal so I put them on
hold. Several months and many rejection letters
later, I came crawling back to the original offer
which was no longer on the table. My dream of
completing and publishing my book languished over
the next 6 years.
I bought my first home in
2000 with my fiancee and came back to C.A.S.A. as
a regularly attending member. Our group had
continued to thrive with some periodic
fluctuations in attendance and minor changes in
stewardship. 2000 was also the year I started
CASA-online, an e-mail support group for people
interested in recovery from shoplifting and theft
behaviors. I was getting all kinds of e-mails,
letters, and phone calls asking if C.A.S.A. had
groups in other states, other countries. In the
early days of C.A.S.A. online, anyone could join
just by clicking a button on my website. Bad idea.
Within 2 years, we had nearly 500 members and
there was all kinds of friction and safety issues
between members. Not a good forum for sensitive
recovery to take place. I closed the list in 2002
and, after a few more configurations, re-opened it
in 2003 to former members in good standing,
clients of mine, and persons who successfully
completed a phone screening with me. With minor
exceptions, the list has provided a safe and
stable environment.
In 2002, I got married and
became increasingly busy trying to finish my book
and launch my own counseling practice.
C.A.S.A. celebrated its 10-year Anniversary but I
continued to lean of the support of other C.A.S.A.
members to help lead the group. It seemed like not
many old-timers stayed around. By 2003, Fran had
taken leave of the group to attend to family
health issues, David was experiencing some health
and family crises, and Sandra was making the long
drive less frequently. I was worried that C.A.S.A.
had reached its apex and was in decline.
But in early 2003, I felt a
spark of life. I was invited to give a
presentation on shoplifting to a local court in
the Downriver Detroit area. They wanted to have a
C.A.S.A. meeting around their area that they could
refer probationers to. By the end of 2003, I
collaborated with a C.A.S.A. member who lived
Downriver to start a group in Lincoln Park.
In mid-2003, I had also
begun working part-time at a new local counseling
clinic in Southfield called Clean House. They had
meeting space for A.A. and N.A. meetings and I
thought it might be time for a change of venue for
C.A.S.A. The space was nice, the building was
always opened so nobody had to have a key, and the
weekly rental fees were more reasonable. I also
thought the exposure our group would get from the
clinic mailings and traffic could only help.
Somehow, I finally managed to self-publish
my book "Something for Nothing: Shoplifting
Addiction and Recovery" in late
2003.
C.A.S.A. met at Clean House from
October 2003 through August 2006. Our meetings ran
from 7-9pm. The transition was pretty smooth and
our group began growing again. We routinely had
20-25 people at our meetings—but that was our
limit due to space. Also, noise from other meeting
rooms sometimes traveled through the walls. In
late, 2004 I assisted Sandra in starting a chapter
of C.A.S.A. at Brighton Hospital in Brighton. I
felt a renewed passion for C.A.S.A. and it felt
like the group was really doing well. Like icing
on the cake, we had the special honor and
privilege of having the Oprah Winfrey camera crew
sit in and film one of our meetings in August
2004. Oprah aired a show on "Secret Lives" on
September 21, 2004 (it has re-aired several times
since). I felt a renewed passion for C.A.S.A.
and the group was really doing well. After
Oprah aired, I received many phone calls
and e-mails about my book, online group, and my
counseling services. The Shulman Center for Theft
Addictions and Disorders was officially launced.
But I became increasingly aware of the
delicate tightrope I would walk between "Terry S.,
the recovering person--the same as any other
C.A.S.A. member--and Terry the author, Terry the
therapist, Terry the Oprah guest expert, Terry
"the leader." Admittedly, I enjoyed the adulation
at times but it created a trap: if C.A.S.A. was
"Terry's group," what would happen if Terry wasn't
there? I hoped it would survive and tried to think
of other ideas to take C.A.S.A. to new
levels.
In early 2005, I suggested that we,
as a group, inject some new components into our
group. I suggested that each first Wednesday of
the month be a special "open meeting" for family
and/or friends to attend and where one of our
group members would lead off the group meeting
with an open talk from 5-20 minutes long. I gave
the first open talk and I believe we filled most
of the slots for 2005. I also began planning and
organizing for the 1st International
Conference on Theft Addictions & Disorders in
Detroit and, in late 2005, I self-published
my 2nd book "Biting The Hand That Feeds: The
Employee Theft Epidemic... New Perspectives, New
Solutions" just in time for our conference. It was
around this time, as well, the ABC TV's "48 Hours"
highlighted shoplifting addiction and sat in and
filmed one of our C.A.S.A. meetings. While the
conference was a success, I felt disappointed more
C.A.S.A. members and locals didn't attend the
conference
By the end of 2005, I was
exhausted. I remember giving an open talk around
this time calling out for more help leading the
meetings. I had 4 or 5 volunteers say they'd step
up to the plate. That didn't happen. As a matter
of fact, 3 of them virtually stopped attending the
meetings.
Then, the bottom nearly
dropped out. In February 2006, one of our members
gave an open talk to a packed house. There were
some members who were acting rude, whispering,
chatting, and passing notes. The following two
meetings were spent processing this and a lot of
people aired a variety of concerns about the
meeting and its format. There were even concerns
about racism within the group. It got pretty ugly.
I felt C.A.S.A. was coming apart at the seams.
Members were at each other's throats. Some
members expressed gripes about me. It was
like one big dysfunctional family and who could
you call to sort it out? You couldn't just call
911. I felt I had an important choice to make. Do
I step-in and try to save the group or do I step
back and let the group rise or fall on its own? I
guess I chose the middle road in some respect. I
called a special meeting where we all got to
calmly and respectfully process our feelings and
ideas. But I also announced, quite clearly, that I
would be taking a 2-month hiatus from the group
effective after the meeting and challenged the
group to take ownership for C.A.S.A. and be part
of the solution not part of the problem.
For me, it was about letting
go and not being the hero to save the day—an all
too familiar pattern. I kept true to my word and
took off March and April 2006. I heard through the
grapevine that the group had its ups and downs but
it survived. When I returned, I told the group
that I will not be attending regularly but maybe
every 2nd or 3rd week. A few
members stepped up to the plate to help facilitate
meetings. A few others dropped out again for
various reasons.
In mid-2006, I
attended The National Retail Federation's Annual
Loss Prevention Conference in Minneapolis, MN.
I've toyed with the idea of lending some
progressive thoughts about theft to the loss
prevention field and I'm always curious how they
look at things. I felt like as fish out of water
as most of the focus was pretty much on "hard
line" security and technology deterrence. I did
have the chance to visit the Minneapolis
Shoplifters Anonymous group that has been meeting
since the mid '80's. Thanks Lois L. for being such
a tireless beacon of hope.
Also in
mid-2006, I tried to start a meeting on the East
Side of Detroit but was unable to get much
assistance. It also was becoming apparent that we
and our host--Clean House--weren't a great fit
anymore. We needed more space to grow but there
were no other rooms in the building for us to use
and the noise from the neighboring room continued
to disrupt our meetings. I was no longer
professionally associated with the clinic.
I asked members of the group to help find
a new place for C.A.S.A. to meet. Nobody stepped
up. So, I called our old meeting place at the
church and they happily welcomed us back— still on
Wednesdays no less. Though the rent would be twice
as much as we had been paying, the building was
quiet, secure and we could have as much room as we
needed. It felt like coming home in a sense. We
celebrated our 14-year Anniversary there in
September 2006. I remember thinking: let us last
another year to at least hit "15." Earlier this
year, Fran S.--one of our early group
co-facilitators--passed away. I remember how, at
age 60, she first came to a C.A.S.A. meeting and
truly began to change her life. She taught me,
truly, "you're never too old to change." As for
David N., who became a good friend of mine over
the years, his health, marriage, career, and
recovery had taken a turn for the worse. His
story, unfortunately, stood in stark contrast to
Fran's successes. I haven't seen or heard from him
in a year.
In January 2007, I asked Mike R.
of Seattle and Louise M. of Maryland to help me
co-moderate the online support group. Thanks Mike
and Louise! Our online group membership has
hovered around 150 members over the last year or
so. I am proud of the several C.A.S.A. groups that
have cropped up over the U.S. over the last few
years due to the efforts of various online group
members (in Philadelphia, Connecticut, Seattle,
Los Angeles, New Jersey, Virginia, Redding, CA,
Sacramento, CA, and Atlanta). Previous groups
existed in Houston and Minneapolis. It is sad,
however, that each of these groups has had to
struggle to thrive and that several have had to
fold or take a hiatus.
Since January, C.A.S.A.
Detroit has regrouped and had some great meetings
again. After helping to usher the transition back
to the church, I've tried to balance leadership
with a bit of a "hands-off" approach. I've noticed
that over the last 6 months, nobody has
volunteered to give an open talk and few members
are bringing family or friends to our open
meeting. I've debated whether to get more involved
or just let it be. As you may have guessed, it was
hard for me just to let it be: I've volunteered to
give an open talk on September 5th and have been
the pointperson to head up our 15th Anniversary
party/meeting on September 12th.
In the meantime, our
Brighton group is growing and is nearly 3 years
old. Sandra has remained at the helm but I've even
told her—share the leadership, don't do it all
yourself. The Lincoln Park group—nearing 4 years
old—has had at least 5 changes of the guard
including just this past month. I visited both
groups in August.
So, where are we now? And
where are we going? Only time will tell. We've
come so far in the last 15 years and I believe
shoplifting and stealing, while still shameful and
stigmatizing, has inched forward a bit in the
mainstream thinking. Winona did it. Oprah aired
it. Obviously, we've got a ways to go. Maybe we
need to convert all our groups to formal 12 Step
groups. But that's no guarantee groups will pop up
or thrive. In order for C.A.S.A. to survive and
continue growing, it needs more than a few people
to step up to the plate and be a part of this rare
but important forum for people to connect, learn,
heal, and grow. And let it began with me... and
you. Like the old saying goes: you get what you
put into it. I know I have.